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Detailed below are examples of how we make a good case helping our clients
manage and improve their technology operations. |
National Charter School Operator
Charter management organization with over 40,000 users at 50 sites in six states
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Top 50 U.S. School District Large, urban school district with over
100,000 users at 135 sites |
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infrastructure solutions & support |
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Inherited legacy network with 10 locations and 3,000 users with 20% downtime. Improved uptime to 99.99+% in first semester through network redesign, upgrades, build out and maintenance
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Designed, implemented and maintained rapid nationwide network expansion to support 60 locations and more than 20,000 students in 24 months while maintaining reliability and performance
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Designed, implemented and maintained LAN/WAN
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Managed client data center
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Led redesign and implementation of comprehensive network and infrastructure upgrade: 135 locations, with 100,000 users, 250 servers and over 3,000 switches
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Centralized network control and monitoring while dramatically increasing network reliability and performance
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client end user device management & support |
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Supported more than 10,000 desktops, with 4,000 of them remote
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Supported end-user devices
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telecommunication services |
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Engineered, implemented and supported integrated VoIP network across all locations and users
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Managed voice and data circuits and fax servers
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Monitored and optimized network throughput and performance
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customer support |
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Staffed and managed technical call center supporting 35,000 end users
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Provided infrastructure and end-user device support for 60+ locations
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Provided infrastructure field support for 135 school locations
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data security & disaster recovery |
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Configured, deployed and maintained data backup system
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Designed and implemented disaster recovery plan
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Configured, deployed and maintained data backup system
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e-rate compliance |
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Provided basic maintenance and technical support of E-Rate eligible items
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Provided and managed Internet access
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Provided basic maintenance and technical support of E-Rate eligible items
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